Phone Down

My phone has just decided to not work right.  I bought this phone and switched to TMobile because I’m supposed to get unlimited data and text in Thailand.  No one texts me and hardly anyone calls me so I’m not sure why I need unlimited data and text.  When I got here, my phone had no problem recognizing a cell signal and doing it’s data thing.  Now, it shows no bars and won’t recognize a cell signal when the cell coverage is still the same.  I have worked several times with TMobile and they do some hocus pocus on the other side of the world and then my phone works again.  This time, no hocus pocus would work.  I spent 5 and a half hours on the phone with TMobile today trying to trouble shoot this.  Their last resort was to reset the phone to factory settings.  Now I’m still trying to get my phone settings back the way I like them and it didn’t do anything useful.  Then they transferred me to Samsung.  Samsung’s solution was to mail the phone into them.  Then I have no phone for 3 months or more?  How do I tell them where to mail the phone back when they are done as I have no home.  I thought I’d get the information from them on how to send it in and then sleep on it, but they hung up on me.  My end conclusion is try a Samsung store when I see civilization again.  A phone that works with a wifi connection is better than no phone.  My Thai phone is fairly useless for most things.  I also concluded that “Samsung” is Korean for “Expensive piece of shit”.

(c) All rights reserved Kimberly Fiore